Lunara Pets

Shipping

Carefully prepared, worth the wait.

Every Lunara order is individually prepared before shipment. Each collar, custom nameplate, bowl, or tag is carefully inspected, finished, and packaged before beginning its journey to you.

01

Prepared for your order

We review your order details, check gemstone materials, and prepare every piece with care.

02

Inspected and packed

Each item is checked for quality, appearance, and finish before it is securely packaged.

03

Shipped with tracking

Once your order ships, tracking information will be provided so you can follow its journey.

Timing

Production and delivery

Many of our collars are personalized or prepared specifically for each order, so production and international delivery typically take 7-14 business days.

Custom pieces

Custom nameplates, bowls, and tags

Custom pieces require extra time for personalization, inspection, and finishing. This careful preparation helps ensure your order arrives with the details you requested.

Natural materials

Every gemstone is unique

Each natural gemstone is unique. We carefully match, inspect, and assemble every piece before shipping, which means your order takes a little longer but arrives with exceptional attention to detail.

A small note

Delivery times may vary during holidays, high-volume launches, or carrier delays. If you have a time-sensitive order, please contact us before purchasing.